Privacy Policy

Last updated: Oct

This Privacy Policy describes how Fitrah (“we”, “us”, “our”) collects, uses, and protects your information when you use support@fitrah.com and related services.

Information We Collect

  • Personal information (name, email, phone, shipping address) to process orders and customer support.
  • Images or artwork uploaded for product customization.
  • Payment and transaction information for order processing.
  • Analytics data (browser type, IP address, device) to improve our service.

Use of Information

  • To process and deliver orders.
  • To respond to customer service requests.
  • For improving our site and services.
  • For sending updates, offers, and marketing emails (with consent).

How We Share Data

  • We do not sell customer information.
  • Data may be shared with logistics, payment, and email partners solely to fulfill and support your order.

Cookies

  • Our website uses cookies for essential site operations, analytics, and improving user experience.

Data Security

  • We implement industry-standard security measures to protect your data.

Your Rights

  • Contact us if you wish to access, correct, or delete your personal data.
  • Marketing emails include an unsubscribe option.

Changes to Policy

  • We may update this policy from time to time. Please review this page periodically for updates.

Contact

If you have any questions, contact support@fitrah.com or through WhatsApp on our contact page.